TubeMind

Privacy Policy

Last updated 8 November 2026

This policy explains what personal data TubeMind collects, why, and your choices. The data controller is Microserp Technologies FZC LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates ("TubeMind", "we", "us"). Contact: hello@tubemind.io.

We do not store card details. Paid plans are paid on Stripe Checkout; Stripe handles the card.

Data we collect

  • Account: email address, name (optional), country (optional) and a salted password hash (we never see your password). If you choose "Sign in with Google", the Google account id and verified email Google returns. We request only Google's openid email profile scopes and nothing from your YouTube account.
  • Purchases: your plan, its dates, the amount and currency, the Stripe customer, subscription and payment ids, the billing country and card country Stripe reports (to check local prices), for an older pass the RedotPay order number, and what you tell us by email to arrange a plan, so we can turn your plan on or off.
  • Usage: searches, saved items, channel sets, trackers and alerts, your choice of weekly niche email, API keys you create, plan and credit history, and AI prompts you send through the built-in AI.
  • Activity records: from 23 November 2026, for signed in accounts: pages opened in the app, features used, searches typed, niches opened, active time, sign in and sign out times, and the country Cloudflare works out from your IP address. We do not store that IP address in these records, and we never record your notes, scripts, Board text, AI prompts, key presses or the YouTube pages you view. Calls made with an API key or a connected AI assistant are recorded the same way: which call it was, when, and the country, never what was sent or returned. Visitors without an account are not recorded here.
  • Security log: IP address and browser for sign-ins and sensitive account actions.
  • Technical: server logs with IP address, request path and browser, used for security and abuse prevention.
  • Chrome extension (optional): after you turn research on, the public details of the YouTube channels and videos you open, and comments or transcripts only when you click an AI action. See the extension section below.
  • Channel removal requests: the channel, your email and the reason you give.
  • Messages: what you send when you email us.

Why we use it

  • To provide the Service you signed up for and the plan you bought (contract).
  • To keep the Service secure, prevent abuse and enforce plan limits (legitimate interest).
  • To understand which pages and features are used so we can improve them (your consent for analytics cookies).
  • To keep the activity records above, so we can see what helps and what to fix (your consent in the EEA, UK, Switzerland and Brazil, and wherever we cannot tell your country; legitimate interest elsewhere). You can object at any time by turning them off in Account.
  • To send alerts and account emails you asked for (contract or consent; switch alerts off per tracker any time).
  • To meet legal, tax and accounting duties (legal obligation).

We do not sell personal data, and we do not use your data for advertising.

Cookies and analytics

When you first visit we ask whether analytics cookies may be used. Analytics cookies stay off until you accept. Change your choice any time with the Cookie choices link at the bottom of any page.

  • tm_session: strictly necessary cookie that keeps you signed in (30 days).
  • tm_oauth: strictly necessary cookie used only during "Sign in with Google" (10 minutes).
  • tm_dev: strictly necessary cookie that counts free AI runs for visitors without an account, so the daily limit works (1 year).
  • Google Analytics 4: only after you accept, sets _ga cookies (up to 2 years) to count visits, page views and events such as sign ups. After you accept, when you run a free tool, up to the first 100 characters of what you typed into it go to Google Analytics with the tool's name, so we can see what people look for. If you decline or have not chosen, it sets no cookie, sends only cookieless pings that cannot link one visit to the next, and never sends what you typed. Declining also removes any _ga cookies already set. Google processes this data under the Google Privacy Policy. You can opt out with the Google Analytics opt out add-on or by blocking cookies.
  • Ahrefs Web Analytics: privacy focused page view statistics; it does not set cookies.
  • Activity records: these add no cookie. Your choice is kept in your browser's storage and on your account. Turn them off any time in Account.
  • Browser storage: your theme, interface preferences, your cookie choice and, if you add one, your own AI provider key are kept in your browser's local storage. When you are signed in, your cookie choice also goes to your account. The rest is not sent to our servers.

Who we share data with

  • Stripe: processes card payments on Stripe Checkout and the customer portal. We send it your account email, an account id and the plan you chose; Stripe collects your card and billing address under its own terms and privacy policy.
  • RedotPay: processed older prepaid pass payments; we keep those order records.
  • Hostinger: server hosting.
  • Cloudflare: content delivery and security for tubemind.io.
  • Resend: delivery of account and alert emails.
  • Google: Sign in with Google (if you use it) and Google Analytics.
  • Ahrefs: cookieless web analytics.
  • AI providers (OpenAI, Google Gemini, Anthropic): the text of requests you make with the built-in AI, to generate the answer. If you use your own key, requests go straight from your browser to that provider and never pass through us. In the background, with no user involved, our crawler also sends public channel titles, descriptions and recent video titles to an AI provider to check which niche a channel fits and to name small niches.
  • Supadata and Google Gemini (transcripts): when YouTube has no captions for a video and you ask TubeMind for a transcript, the public video id or link, to fetch the captions or transcribe the video in the language you chose. AI transcripts count toward your monthly minutes. Captions the extension reads from YouTube in your browser do not use them.
  • Google Gemini (Topic Research): the topic you type and public video titles from our index, to write the brief. Gemini may run a Google Search on that topic to add current context; its sources are linked in the result.
  • Webhooks you set up yourself (for example Discord) receive the alert text you asked for.
  • Authorities, when the law requires it.

Some of these providers process data outside your country, including in the United States and the EU. We rely on their contractual safeguards for these transfers.

YouTube API Services

TubeMind uses YouTube API Services to read public channel and video data (titles, descriptions, tags, subscriber, view, like and comment counts, publish dates, durations, thumbnails), and the text of public comments when you open or analyse them. Video transcripts are read when you ask for one, as described in the extension section below. By using TubeMind you agree to the YouTube Terms of Service, and Google's handling of data is described in the Google Privacy Policy.

  • What we store and for how long: public YouTube statistics are stored for up to 30 days and then refreshed or deleted. Daily subscriber and view totals are kept as aggregated history for trend charts. Comment and transcript text is kept only in a short cache that a daily cleanup deletes: comments within about 3 days of our last read from YouTube, transcripts within about 9 days. We request no YouTube OAuth scopes and store nothing from your own YouTube account.
  • Derived metrics: multipliers, niche scores, similarity, RPM and revenue ranges are TubeMind estimates calculated from those public statistics, labelled as estimates and never presented as YouTube data.
  • Revoking access: if you used "Sign in with Google", you can revoke TubeMind's access at security.google.com/settings/security/permissions.
  • Channel removal: channel owners can ask for their public channel to be removed from the index by emailing hello@tubemind.io. We remove it within 7 days.
  • We do not sell YouTube data. We share it only with the service providers that help us run TubeMind, as listed in our Privacy Policy: hosting and delivery companies, AI providers, and our transcript providers when server transcripts are on. See how we use YouTube API Services.

Chrome extension

  • Single purpose: the extension shows TubeMind research data on the youtube.com page you are already viewing. It runs only on youtube.com and the TubeMind connect page.
  • Your choice first: research stays off until you turn it on in the extension popup, after a short notice of what is sent. You can pause it any time; reconnecting your account does not turn a pause off.
  • What it reads automatically: only public fields on the page in front of you: channel and video ids, titles, the channel description, the page address, durations, related channels and videos shown on the page, and the counts YouTube already shows. To draw badges it also sends the ids of videos shown on home, search, subscriptions, channel and watch pages. It skips history, Watch Later, playlists and private or unlisted videos, and it does not read your Google account. If part of a YouTube page cannot be found, it reports only the name of that part and the extension version, at most once a day, never the page or its text.
  • What it sends: the automatic public fields go to TubeMind with your signed in TubeMind session, so your research loads and the channel is verified through YouTube API Services. AI requests go to TubeMind's built in AI, which passes them to our AI provider to generate the answer, unless you added your own AI key. Two links open tubemind.io in a new tab instead: Get it on TubeMind with AI, when YouTube has no captions, and Topic research, with the first words of the video title filled in. Those tools run on the website under your TubeMind account and its limits.
  • Saved ideas: briefs stay in your browser. If you turn on the account copy in the extension library, your own words and the source link go to your account and appear on your Board. Titles and saved evidence stay in the browser. It stays off until you turn it on. The account copy belongs to the TubeMind account that turned it on: if you connect a different account, it turns off and your ideas stay in this browser.
  • Your own AI key (optional): stored only in your browser's local extension storage; requests go straight to the provider and TubeMind never receives the key or the text.
  • Activity records: connecting the extension, saves and AI actions you choose are counted through the normal calls to our server, under the same choice as the web app. The YouTube pages you view are not counted.
  • Disconnect: disconnecting in the extension revokes its key on our server. If you are offline the key is removed from your browser only; you can revoke it from your account.
  • Removal: remove it any time from chrome://extensions; nothing it stored locally remains.
  • Limited Use: the use of information received through the TubeMind Chrome extension adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. We use it only to provide the research features described here; we do not sell it, use it for advertising or to judge creditworthiness, or transfer it except to the providers listed above to run those features. People at TubeMind read it only with your permission, for security, or when the law requires it.

How long we keep data

  • Account data, including your Board: until you delete your account. Topic words taken from YouTube titles are cleared from a card after 30 days unless you rewrite them.
  • Share links: you choose to make one for a single Board card. Anyone with the link can read that card's idea, stage and linked video, not your notes or scores, until it expires after 30 days or you turn it off.
  • Purchase and invoice records: as long as tax and accounting law requires (usually up to 6 years).
  • Security log: 90 days. Deleting your account removes your email, IP address and details from the log at once and leaves only a bare note that an account was deleted, which is kept with the record of channel removals.
  • Activity records: raw records 90 days. Aggregates with no user id: 24 months.
  • Backups: up to 30 days, then overwritten.
  • Server logs: 14 days.
  • Public YouTube statistics: up to 30 days, then refreshed or deleted.
  • Analytics data: up to 14 months in Google Analytics.

Deleting your data and your rights

You can download your data as JSON or CSV, correct it, or delete it at any time from Account. Deleting your account is immediate and permanent. It also removes your extension data and the IP address from your security log and AI usage records. A copy can stay in backups until they are overwritten. Your activity records are in the download, go with your account, and are deleted at once when you turn them off in Account; aggregates with no user id stay. The owner can view one account's activity to support that user, and each view is logged. You can also email hello@tubemind.io to ask for access, correction, deletion, a copy of your data, or to object to processing; we reply within 30 days. If you are in the EU or UK you can also complain to your data protection authority.

Own a YouTube channel and want it out of TubeMind? Use the channel removal form. We delete it from the index within 7 days and keep it out.

Security

Data is sent over HTTPS. Passwords are stored as salted hashes, sessions use secure http only cookies, and admin access uses two factor authentication.

Children

TubeMind is for people 18 and over. We do not knowingly collect data from children.

Changes

We will post changes on this page with a new date and announce material changes by email or in the app at least 14 days before they take effect.

Contact

Microserp Technologies FZC LLC
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: hello@tubemind.io
Phone and WhatsApp: +92 322 1555111 (WhatsApp)